KevinS said...

> On Aug 29, 1:58?pm, Andy wrote:
>
>> Going over my latest bank statement today, I noticed
>> ACME supermarket charged me twice for the same
>> shopping trip.
>
>> I'll visit the Cashier Manager tomorrow to straighten it
>> all out.
>
> Assuming you paid with a debit or credit card, I'd follow the
> error resolution procedure which should be described in
> your bank statement.


Yep.

I called the ACME and they said call your bank. He did go on to mention
that "it shouldn't, but it happens about once a month." Hmmm... :(

I called my bank and they noted the error but said I'll have to stop in at
my branch and file a written transaction dispute form. I don't mind. Holly
is the hottest bank branch manager I ever laid eyes on.

Still, ACME was at fault and passing the buck like that doesn't give me any
assurance that they'll actually address the problem.

Andy